nbeqo.com - Services Rates

Prime Service & Support

We are committed to providing the best service to our customers

Friendly and qualified Engineers are available to assist you with any technical issues. We thrive in a challenging environment; we are highly analytical, persistent, confident, and successful in troubleshooting and problem solving under pressure.

Businesses face challenges that cannot be addressed by a fixed, inflexible solution. We work with customers to design and implement Customized Office Solutions based on POC (Proof Of Concept) and SOW (Statement Of Work).

SOW details the responsibility to the customer in the implementation of the product. Once we design, test, and install the solution, we configure it for maximum efficiency. Then, we train your end-users on their new procedures and give them the tools necessary to keep on top of the latest developments in business automation.

Hourly Rates: $120.00 / hour (minimum 1 hour)

Customer Support Hours: M-F 8:00 AM - 4:00 PM PST (- 8 GMT)

SLA (Service Level Agreement) engages our businesses in long-term commitment

Response Time: Average 4 hours (for off-hours support, additional costs apply)

Service	1 year *	2 years *	3 years *
On-Site Support	12,000.00	23,000.00	34,000.00
Remote Support	8,000.00	15,000.00	22,000.00
* Max 10 hours per month; get 2 months free per year with annual SLA. Depending on deadlines, type and volume of projects, the rates are negotiable.

Our Services

- Consulting
- Implementing
- Training
- Maintaining
- Troubleshooting

Our Verticals

Our Office Solutions integrate seamlessly with Office Equipment in any business and organization.

- Accounting
- Audit & Consulting
- Auto & Automotive
- Chemical
- Construction
- Education
- Engineering
- Finance & Banking
- Government
- Healthcare
- Human Resources
- Insurance
- Legal & Litigation
- Logistics & Transportation
- Manufacturing
- Media
- Mortgage & Title

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